Program Support Specialist Customer Service & Call Center - Aurora, CO at Geebo

Program Support Specialist

Are you interested in furthering your career with an industry leader that continues to experience tremendous market growth? Join our team at SES! We are one of the largest security providers in the world featuring best-in-class products and award-winning services, customized to meet the specific needs of our clients.
Due to the continued rapid growth of our Electronic Security group, we are currently seeking a Program Support Specialist to assist with day to day operations of our Centralized Services team.
Program Support Specialists satisfy customer requirements through the coordination of National Projects across all time zones.
Program Support Specialists support numerous initiatives throughout the Centralized Services business ESSENTIAL FUNCTIONS Interfacing daily with Project Team and Customer Acquiring hourly / daily status and generating reports on certain projects Tracking product / deliverables Escalating Issues Participating in customer meetings Creating, maintaining and distributing Project schedules and spreadsheets Performing project specific activities supporting all of Centralized Services Develop new strategies & activities for supporting future Job Requirements:
Highly motivated Problem solving methodology and proven analytical ability Excellent verbal and written communication skills Strong technical skills and understanding of software, networking and systems development Multi-tasking capability; must be able to coordinate more than one project and various tasks Ability to act in an autonomous role with little supervision Must be detail oriented and organized This position requires advanced computer skills in Word, Excel, Access, Power Point, Outlook and MS Project (preferred, but not required), and an understanding of Securitas technology and operations.
SES offers comprehensive benefits including:
Highly competitive salary Medical, Dental, Vision, and Life Insurance Company Paid Short Term and Long-Term Disability 401K with 60% Match up to 6% of salary Paid vacation, holiday and sick time Educational Assistance Exceptional growth opportunities Wide variety of employee discounts on travel, equipment, and more! We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce.
Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
Recommended Skills Analytical Attention To Detail Communication Ms Access Ms Project Microsoft Excel Estimated Salary: $20 to $28 per hour based on qualifications.

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