Technician Field Service - Power systems

Company Name:
LM2 Resource Solutions, LLC
Job Description: Our Client is looking for a Field Service Technician in their Power Systems Shop. This position works with minimal direct supervision in diagnosing, troubleshooting and repairing heavy equipment at the customers site.
Duties: Administrative:
Maintains truck and crane inspection logs on a daily basis
Completes Cat service reports daily that are legible, have proper grammar and sentence structure, and the appropriate SIMS code
Transmits photos, timecards, service reports, and other information through e-mail
Maintains good customer records on jobs that have been assigned
Maintains credit card receipts for accounting purposes
Organizational:
Works with the Service Department, Product Support Representatives, and Sales Department to meet all of the customers needs
Interpersonal:
Communicates with customers on the diagnosis and status of repairs, parts, and other concerns
Teaches and coaches other technicians in the field
Sales:
Promotes company to customers
Technical:
Accurately troubleshoots and repairs Cat equipment the first time
Reads, understands, and applies electrical and hydraulic schematics to repair work
Safely rigs or hooks components for lifting
Removes, repairs, and installs major components in varying configurations of equipment
Maintains tooling in good working order as per MSHA and OSHA regulations
Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher
Maintains service vehicle in safe and good repair

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