Enterprise Application Infrastructure Engineer

Company Name:
Our client is seeking an Enterprise Application Infrastructure Engineer for their Aurora, Colorado (CO) location. The Enterprise Application Infrastructure Engineer will help plan, design, implement and sustain the document management infrastructure for use by multiple business and application areas. This position will also play a role in working with the Security and Compliance teams to ensure the DRM platforms comply with HIPAA, SOX and PCI requirements. The document management infrastructure captures millions of documents annually, and comprises a highly complex, high volume architecture. The successful candidate will be responsible for establishing sustaining production support operations for the document management infrastructure, ensuring that excellent service is delivered to our business units in an effective and efficient manner. Essential Functions:
Hands-on technical engineer performing test and production implementation as well as participating on production application support and incident resolution
Work with fellow IT team members to design and implement continuous process improvements for preventing production application incidents
Plan and manage assigned projects or tasks, including progress reporting and issue/risk management
Coordinate the work assigned to other IT production support resources, as and when needed
Plan and coordinate scheduled software and hardware patches, upgrades, or enhancements to DRM supported platforms
Engage end-users to triage issues and gather the necessary data to hand-off to vendor technical resources for further analysis
Participate with other technical team members to plan, design, install, configure, monitor, support, and enhance the document management infrastructure
Bachelor's degree or equivalent experience
3 years of work experience in a technical or production support role in a medium to large-sized organization
Ability to work effectively as part of a team or independently without close supervision
Ability to effectively plan, multi-task and handle multiple projects or assignments concurrently
Excellent analytical and problem solving skills, with experience triaging and resolving technical issues/problems
Strong customer service orientation and motivated self-starter
Strong technical aptitude with proven ability to quickly learn new technologies and skills
Ability to work off hours or on weekends as required
Preferred Qualifications:
Excellent oral and written communication skills
Experience with database queries and database application support
Hand-on experience working as a Windows application engineer
Good understanding of TCP/IP
Experience with installing and configuring Windows server-based software
Unix and Linux system administration experience with scripting and database skills
Required Skills:
SQL queries for application support
Unix administration including shell scripting, performance monitoring, NFS, security
Windows server administration including performance monitoring, file shares, security, Event Log integration
Desired Skills:
Good communications skills, both verbal and written
Network protocols and ports from a security stance such as in firewall configuration
Experience with Security and Compliance with HIPAA, SOX and/or PCI
Some travel may be required
Req Number: 1379185-WQG
Date: 2014-10-31 13:46:56
City: Aurora
State: CO
Country: US
Postal Code: 80111
Industry: Technology
Category: Systems Analysis - IT

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