Call Center Agent
Company Name:
Koch Davis
In this role, the Call Center will resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. The Call Center Representative will enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. The successful applicant will respond inquiries by clarifying desired information; researching, locating, and providing information. In addition, the incumbent will keep equipment operational by following established procedures; reporting malfunctions. She/he will also sell additional services by recognizing opportunities to up-sell accounts; explaining new features.
Requirements
2 years of customer service experience
Education
High school diploma
Client
Integrates private transportation, public transportation and transportation management to provide mobility management SOLUTIONS.
Koch Davis
In this role, the Call Center will resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. The Call Center Representative will enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. The successful applicant will respond inquiries by clarifying desired information; researching, locating, and providing information. In addition, the incumbent will keep equipment operational by following established procedures; reporting malfunctions. She/he will also sell additional services by recognizing opportunities to up-sell accounts; explaining new features.
Requirements
2 years of customer service experience
Education
High school diploma
Client
Integrates private transportation, public transportation and transportation management to provide mobility management SOLUTIONS.
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