Account Specialist (Print Solutions) - Aurora, CO

Responsibilities:
1.
Processes incoming manufacturing internal orders through BAAN pricing configurator or Central Services in timely manner.
Enters exact and changed repeat orders into the computer system.
Checks custom orders prepared by sales reps.
for accuracy and completeness2.
Enters outside purchases/buyout orders into the computer system from specifications provided by sales representatives.
Forwards outside purchases/buyout orders and all supporting paperwork to a buyout coordinator to obtain an order price.
Enters priced orders into the computer system3.
Works with sales rep.
to maintain current pricing exists for customers.
Marks up and processes orders accordingly 4.
Follows up on all orders to assure delivery to customer as promised.
Coordinates communications between customer, sales and plant personnel 5.
Responds to customer's need for expediting orders.
Researches incorrect shipments or quality concerns.
Works with appropriate staff to resolve problems.
Processes returns, credits and re-bills as appropriateQualifications Requirements:
1 High School Diploma or GED - Degreed preferred2.
2 plus year of prior related work3.
Excellent verbal communication skills are necessary in dealing with customers, account reps.
and managers.
Ability to develop relationships with customers based on strong, interpersonal communication skills and trust.
Telephone communication skills4.
Good written communication skills to professionally communicate with customers, account reps and managers via email 5.
Time management, organization, and follow-through skills.
Ability to work independently Education:
Completed High School

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