Selling Manager - Southlands

Description
The Selling Manager drives sales growth as the leader of customer experience on the sales floor and through growing and developing the selling and sales and support generalist team to deliver individual and team success.
Key Responsibilities:
Leads the sales floor and drives store results through the selling and sales and support generalist team
Oversees customer experience, overall appearance and day to day operations of the store, in partnership (or in absence of) with Store Manager or Assistant Store Manager
Develops and executes short and long term strategies to drive store sales
Role models, coaches and develops best-in-class selling behaviors
Leads and inspires associates to unlock individual potential for extraordinary selling results
Develops associates' product knowledge which in turn, enables high performance selling
Responsible for talent life cycle of direct reports, including recruitment, hiring, onboarding, training, development, performance management, terminations and succession planning
Leads direct reports to maintain merchandise presentation standards while selling
All leadership roles at Victoria's Secret are responsible for:
Delivering top line sales results and growing the business through business insight to action
Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL)
Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
Creating emotionally engaging customer experiences, consistent with the brand vision
Building customer loyalty through current brand strategies, including credit (US only) and customer relationship marketing
Building and growing high performing teams
Leading change through positivity and a growth mindset
Upholding positive associate relations that lead to engagement in the brand and the team
Understanding and leveraging visual merchandising filters to create a compelling store environment that grows sales
Driving operating fundamentals
Effectively managing and controlling expenses
Executing store opening and closing procedures
Creating an awareness of, and building capability in, loss prevention
Reinforcing store strategy to reduce shrink
Managing all activities related to providing a safe work environment
Understanding, demonstrating and enforcing Company values
Qualifications
Previous experience leading teams preferred
Proven ability to lead a pay-for-performance selling team preferred
Demonstrates ability to improve customer satisfaction and drive customer loyalty
Proven ability to effectively delegate, follow up and communicate with all levels of the organization
Demonstrates ability to manage complex and competing priorities through time management and organizational skills
Demonstrates ability to assess talent, coach, develop and manage performance
Demonstrates business acumen with strong strategic and analytical skills
Demonstrates strong product knowledge
Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws.

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