Restaurant Service Assistant

Job Description
On The Border has been providing great service in a fun, team environment for over thirty years. We are seeking fun, talented Team Members to join our team!
POSITION SUMMARY:
OTB Servers are the key to delivering great guest Service. We call it No Borders Service. Servers ensure that they provide an Every Guest is My Guest experience, from greeting to departure.
RESPONSIBILITIES:
Greets guests promptly and courteously, reviews specials, Club Cantina program, and menu options.
Service of food and/or beverage to include the order-taking, delivery and clearing of any food and/or beverage items.
Maintains service station, before, during and after shift to ensure proper set-up and cleanliness. Takes the order and inputs the order into the Point of Sale computer.
Confirms ready orders for accuracy, then runs them from kitchen to guest, as part of team service. Before departing table, ensure that guests have their complete order, cooked to their satisfaction and all their required items are delivered.
Ensures Guest satisfaction throughout the meal service, including drink refills, pre-bussing and removal of empty plates.
Delivers check promptly, completes transaction and thanks guests for coming to OTB. Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests.
QUALIFICATIONS:
High School graduate or equivalent preferred
Must be at least 16 years of age
Ability to operate computerized POS system, make change and accurately conduct credit card transactions
Team Player, ability to work within a fast paced, team environment
Valid Food Worker Card (if required by state or county)
Prefer a minimum of one year of serving experience
Ability to effectively communicate in English (verbal and written)
Must have a courteous, friendly and professional demeanor with guests and coworkers
Ability to stand, walk, and carry food trays for prolonged periods of time
Job number: 556234
Category: Front of House
Location: CO, Aurora, 6369 S. Southlands Pkwy

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