Personal Banker NMLS -Denver East District

The U.S. Bank Personal Banker actively develops new business and expands existing customer relationships. Responsible for assessing and handling customers' banking needs, obtaining and processing customer/account information and selling bank deposit and loan products and services. Actively refers clients for brokerage products to Financial Specialist or the appropriate Financial Consultant. Responsibilities may include consumer loan originating and closing, account opening, safe deposit transactions, and branch opening/closing procedures. Refers other U.S. Bank products to the appropriate areas. Handles complex customer service issues in absence of or as directed by branch manager. Converts service opportunities into sales events.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.
Must be able to work a flexible schedule including weekends (for branch locations open on Saturdays).
Your Career is Here.
Basic Qualifications
High school diploma or equivalent
Minimum two years of experience in retail banking and/or sales industry
Preferred Skills/Experience
Ability to sell traditional bank products and process transactions
Basic knowledge of retail product philosophy, policy, procedures, documentation and systems
Thorough understanding of banking operations, product knowledge, sales, and new business development
Excellent customer service/relations and community relations
Strong interpersonal, verbal and written communication skills
Ability to identify and resolve/escalate problems
Ability to analyze customer credit data and other related financial information
Strong interpersonal & relationship building skills
Previous experience in a financial sales representative oriented role

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