What you will be doing:
Places outbound calls (regarding account status, complaints, etc.) and handles incoming calls (inquiries, complaints, etc.) and directs calls for further problem resolution, if necessary.
Call Center Customer Service Inbound/Outbound
Receives incoming phone calls from patients, records appointment information, transfers calls
Determines available appointment times and records patient information using an automated scheduling system
Relays information or transfers calls to appropriate personnel as necessary
Working hours: M-T 8-10 hrs 20 hrs per week
High School Diploma or equivalent
1 year customer service /call center experience (within a Healthcare setting is highly desirable)
100% perfect attendance
Must be flexible to work 8-10 hours Monday and Tuesday
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Salary: $12 - 15 per hour + none