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Job ID #: 27296
Functional Area: Branch Retail - Sales
Employment Type: Full-Time Exempt
Education Required: High School Diploma
Experience Required: 8 years
Days and Hours: Monday - Friday 8:15 - 5:15
Physical Address: 13700 E. Colfax Ave., Ste P., Aurora, CO
Department Name: Aurora
The location for this position will be moving to Westminster, CO when this branch moves in January 2017.
The Financial Sales Manager Business Deposits is accountable for overall business deposit products and services growth of the branch through a combination of outside sales calls and the expansion of the existing business deposit client base. Also, the FSM is responsible for performance in the entire branch, including: Excellence in customer service at all times; Management of controllable expenses (at or under budget); Supervision (direct and indirect) of typically 3- 6 associates. The FSM has assigned individual goals, and is also responsible to ensure branch associates goals and/or team goals are achieved or exceeded.
Gather business deposits, particularly low cost deposits, through outside calling efforts, referrals, networking, professionally prepared proposals, presentations, etc.
Perform standard leadership/management functions such as interviewing and hiring branch staff, conducting performance reviews, coaching staff to optimum performance levels, taking any necessary disciplinary action, scheduling, managing expenses.
Generate sales of products, directly or indirectly, to ensure increased noninterest income for the branch. Ensure all associates keep current on product knowledge, competitors products and any compliance issues related to the sales of products.
Ensure that branch associates maintain a positive working relationship with all branch partners and backoffice support groups. Refer business or questions to the appropriate personnel. Promote understanding of diversity issues among branch staff, and promote respect for all associates and clients. Ensure branch staff provides excellent service to all clients.
Ensure compliance with federal regulations and bank policy for all matters of branch operations, receiving at least a low risk Internal Control Review Score.
Represent the Bank in the community by attending civic and community group meetings, participating and volunteering on civic and community projects, to generate additional business for the Bank; utilize relationships with local civic/volunteer organization(s) to identify potential CRA opportunities.
Bachelor degree with a minimum of 4 years experience in a sales, customer service role and/or in a lending role to include a minimum of 1 year lead or supervisory experience.
High school diploma or GED with a minimum of 8 years experience in a sales, customer service role and/or in a lending role to include a minimum of 1 year lead or supervisory experience.
Must complete federal registration and annual renewal as required by the SAFE Act.
Knowledge of business deposit account types.
Understanding of generic cash management products and services.
Ability to work with little direct supervision.
Experience in selling cash management products and services.
Ability to reach predetermined deposit products and services goals.
We are an Equal Opportunity Employer and do not discriminate against applicants due race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other legally protected status.
Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia.
First Citizens Bank. Forever First . Member FDIC.
Equal Opportunity/Affirmative Action Employer/Minority/Female/Disability/Veteran
If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.