Relocation Associate (2331-263)

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Relocation Associate
Tracking Code
2331-263
Job Description
Job Description:
Corporations contract with Graebel as a trusted supplier for relocating their employees. If a client company would like to move a specific employee from one city to another, our relocation division works with that employee to administer the benefits.
The Relocation Associate assists the Relocation Consultants by performing the following tasks:
Prepare cost estimates within a custom software program
Maintain web-based files for each relocating employee within a custom software program
Extensive phone and e-mail contact with transferees (relocating employees)
Liaise with other internal departments to process the needs of the transferees
Expense report auditing
Maintain contact with suppliers such as real estate agents, inspection agencies, title companies, household goods moving providers, etc. to help facilitate relocations
Assist with escalation resolution both internally and externally
Other duties as required
The needs of the business can vary depending on the time of the year, and summer is the busiest season. There are peaks of heavy volume throughout the year, and the Relocation Associate must be able to accommodate the amount of work that is required. This may require overtime throughout the year.
Required Skills
Required Skills:
Outstanding customer service skills
Strong organization, time management, and problem-solving abilities
Ability to work both independently and on a team
Required Experience
Required Experience:
1-3 years of general office experience
Relocation or Real Estate experience is extremely useful
Proficient on the phone and Microsoft Outlook
Graebel Companies, Inc. is an EEO/AA Employer M/F/Disabled/Vet

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