Senior Managing Consultant - Air

Senior Managing Consultant - Air
Requisition #: USAHQADV-11965
Position Type: Full Time - Regular
Work Countries:
United States
Work Cities: Virtual US
Minneapolis MN-US
Chicago IL-US
Pittsburgh PA-US
Philadelphia PA-US
New York NY-US
Jacksonville FL-US
Dallas TX-US
Houston TX-US
Burbank CA-US
Denver CO-US
Portland OR-US
Miami FL-US
Orlando FL-US
Federal Way WA-US
Job Description:
Senior Managing Consultant - Air
Job Summary:
This position is responsible for the oversight, fulfillment and overall success of existing and new client projects. This position will take a leading role in mentoring and training of co-workers and participate in the development of new processes, products and tools. This position will also lead a team of resources, overseeing their growth in the company through coaching and development.
Essential Duties and Responsibilities:
Client Management
? Utilize Advito tools for resource planning and project management
? Lead client engagements managing project to timelines, client expectations and resource budgets.
? Identify addition revenue opportunities with the client from both current and future engagements
? Educate clients on industry changes and issues, and current events.
? Prepare and conduct client presentations providing analysis and consultancy.
? Support sales and retention efforts as directed by Principals
? Perform quality control metrics associated with project delivery
? Conduct ad hoc analysis to accommodate specific client needs
? Coordinate global customer action plans with appropriate Advito staff , BCD Travel account managers, and sales teams
Delivery Management
? Utilize Advito tools for resource planning and project management
? Participate in initiatives to improve internal processes and expand service offerings.
? Provide resource assignment input based on need and skill set.
? Work closely with management and development to identify training needs.
? Work with development team on technology improvements.
? Provide assistance to Consultant team in development of negotiation points and strategies
Industry Knowledge
? Stay abreast of industry trends and technology product lines.
? Identify competitive threats and emerging problems and offers swift solutions to preserve the integrity of relationships
? Maintain constructive relationships with account and travel managers and share trends/industry changes
? Identify competitive threats and emerging problems and offer swift solutions to preserve the integrity of relationships
? Share and establish best practices
? Provide client and market feedback to Advito leadership team
Staff Development
? Manage a cross functional multi-level team
? Provide coaching and mentoring for learning, development and career path options and requirements
? Coach staff on presentation content and deliver
? Oversee client upsell and retention activities
? Document team performance for use in performance appraisals
? Identify training opportunities for team members and coordinate with training resources as needed
?Participate in training as the SME as appropriate
Sales and Marketing
? Coordinate with Sales and Marketing team on positioning of Advito products and services in the marketplace
? Represent Advito at local industry and client events
? Work closely with BCD Travel account managers, sales managers and supplier relations staff to support client base
? Provide program and account management for clients and support sales efforts by pursuing cross-sell/upsell opportunities in an effort to expand business with current clients
? Deliver sales presentations and create proposals based on the Advito pricing model
Process and Product Improvement
? Drive improvements in tools and process initiatives
? Engage in knowledge sharing and best practice sharing
? Provide support for internal Advito projects
? Aid in price research and new product offerings
? Track and report project hours in Advito resource management tool
? Assist in managing resources
Team Management, Staffing, and Career Development
? Performs or directs personnel recruiting, hiring, training, and separation. Exercises hiring and firing authority in coordination with HR
? Provides coaching and feedback for development
? Motivates, coaches, and develops employees
Responsible for direct reports:
? Manages the performance of direct reports
? Conducts performance reviews for direct reports
? Development Plans: incorporate training and goal discussions to promote employee growth, development and success
? Ensures proper human resources and company processes and policies are followed.
Education / Knowledge / Experience:
? BS/BA degree required
? 10+ years Travel Industry and consulting experience, mid to senior level management with experience in:
? Pricing/yield management and/or scheduling
? Strong project management
? In depth experience with Incentive and corporate discount programs ( or hotel)
? Managing multiple client relationships, meeting deadlines, producing quality work
? 'Must have held senior role in at least two of the three categories below: (1) Travel Buyer (2) consultant (3) industry supplier
? Outstanding verbal, written and presentation communication skills
? Exceptionally advanced analytical skills
? Highly developed problem solving and decision making capabilities
? Self-motivated and goal oriented
? Advanced Excel, PowerPoint, Word and Access software skills required
? Ability to work overtime as needed to meet client requirements
? Successfully manage multiple projects and deadlines with high productivity
? Demonstrated ability to lead and work with diverse, cross functional international teams
? Capable of leading large and complex client deliverables with changing priorities
? Ability to compile, manipulate, translate and independently present data required for deliverables and client reporting
? Access data base experience a plus
? Experience with industry supplier corporate discount programs
? Experience with airline faring, GDS, hotel program management and hotel sales
? Exposure to techniques for building client relationships
Field of Interest Category: Consulting (Advito)
Percent of Travel: 1-25%
Relocation: No
Languages Required: d2b3d97701224dab9cf8ab2fd19e4e33

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