Inside Sales Representative - Aurora

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico and far west Texas, is seeking applications for an Inside Sales Representative.
The goal of the Inside Sales Representative (ISR) is to establish or re-establish, qualify, and maintain contact with small to medium-sized customers to increase machine and parts and service sales by making 20 plus calls per day. ISR customers are typically small construction, landscape and governmental customers identified via DBS, Used Machine Sales, UCC1, Selectory Database, Association Directories etc. The ISR proactively manages an account base in an assigned territory, employing a disciplined phone call campaign approach. The ISR provides retail assistance and coordination for customers with all sales activities, even if they don't actually perform these functions personally, such as demonstrating, qualifying, quoting, and closing the sale. Direct mail and other promotional activities will be used to drive business to the ISR's. A segmented and targeted industry approach will be used in addition to some regionalized campaigns.
Coordinates, demonstrations and facilitates the quote and qualification processes
Maintains and updates accurate customer account information and machine population data
Tracks specific account, territory and sales goals using our CRM system
Passes parts, service, sales and rental requests to the appropriate person or organization.
Ability to manage multiple sales leads and opportunities at any given time
Establishes and grows value added, consultative relationships with our customers
Develops strong positive relationships with our outside sales representatives and other employees
Employs a disciplined phone call campaign, making 20 calls per day
Maintains a call cycle with customers according to the established PAR for the account
Qualifies accounts, and begins to develop the customer relationship
Targets specific customers for sales and promotions
Promotes all aspects of the Dealership by promoting sales, parts, service, rental, and Customer Support Agreements for all products and services represented by Wagner Equipment & Wagner Rents
Performs simple needs analysis to determine individual customer's needs and provide solutions to fit those needs
Knows and can communicate effectively about various Dealer products and services
Ability to understand and use multiple programs and systems simultaneously such as SalesLink, DBS, SIS,, Vision Link, SIMSi, etc
Minimum Education Required: College degree in any discipline, or equivalent combination of education and experience
Minimum Experience Required: Three to five years in outbound phone sales preferred
Administrative / Clerical Experience - Intermediate
Customer Service Experience - Intermediate
Sales Experience - Intermediate
Technical or Mechanical
Required Skills and Competencies
Data Entry
Organizational Skills
Telephone Skills
Communication Skills
Safety Knowledge
Math Skills
Reading / Writing Skills
Reasoning Skills
Computer Skills
Microsoft Word - Intermediate
Microsoft Excel - Intermediate
Microsoft Outlook - Basic
Microsoft PowerPoint - Basic
Wagner offers great benefits including medical/dental/vision insurance, 401K, tuition reimbursement and more.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.
Wagner Equipment Co.

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