Cloud Engineering Database Archtiect

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor s and Master s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle s core products, applications, and tools.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
The DatabaseCloud Engineering Architect is a hands-on role focused on assisting Oraclecustomer implement best practices to maximize the value of Oracle Database andOracle Database Cloud services. This is a customer facing role that isaccountable for the end-to-end customer cloud and onpremise deploymentexperience - architectural design sessions, specific implementation projectsand/or Proofs of Concepts. The ideal candidate will have experience in customerfacing roles and established success leading deep technical architecture andapplication design discussions with customers to drive Cloud Database deployments.
Key Responsibilities
Drive the deployment of the customers Database workloads into OracleDatabase Cloud Services by providing deployment guidance, supportingdevelopment of the customers cloud adoption model, and providing appropriaterecommendations to overcome blockers.
Provide hands-on assistance toOracle s Top Tier customers in design, implementation and rollout out OracleDatabase and allied products to meet business needs
Accelerate consumption in high potential customer accounts by providingdeep Exadata, RAC, VPD, Golden Gate and Database technical expertise. Leaddeployment of projects, Creation and delivery of technical content, with adedicated focus on Oracle Database cloud services, and lift and shift ofcustomer databases from OnPrem to Oracle Cloud and continuous synchronizationwith onPrem databases.
In this role one will engage with a wide cross section of internal andexternal stakeholders development, support, Oracle consulting services, andthird party partners to driveDatabase Cloud adoption efforts.
Desired Skills and Experience
10 years of work experience in any combination of engineering, productmanagement and consulting with increasing responsibilities, with at least 5 years as an Exadata, RAC Architect.
Hands on skills based onOracle Exadata, RAC, RMAN backup and recovery, Active Data Guard, Snap clone,enterprise manager and MAA and Performance tuning and code level technicaltrouble shooting.
Knowledge and understandingof all aspects of database tuning, software configuration, memory usage, dataaccess, data manipulation, SQL, and physical storage.
Install, implement and useEnterprise Manager Grid Control for enterprise wide deployments
Exposure toOracleApplications - e-business suite, PeopleSoft Database installation andconfiguration experience - preferred.
Exposure to OracleMiddleware Experience weblogic server, coherence, SOA, IDM preferred
Understanding of systems,network, storage and web technologies is a must. Knowledge and use of REST APIsa must.
Analysis of cloudstrategies, design and development of tools for Oracle Database deployment inOracle Public Cloud (OPC).
2 years experience indesign and implementation of Oracle database on Cloud.
Proven ability in performing rapid assessments of clients internaltechnology landscape and targeting use cases and deployment targets for PublicCloud technology.
Ability to on-board seed systems onto Public Cloud and provide guidancein the platform evaluation.
BS/MS (MS preferred)in Computer Science or equivalent work experience
_ProfessionalSkill Requirements_
Proven success in contributing to ateam-oriented environment
Proven ability to work creativelyand analytically in a problem-solving environment
Excellent leadership, communication(written and oral) and interpersonal skills
Ability to be a self starter
Sharp troubleshooting skills,problem solving and analytical skills
Ability to manage escalatedtechnical situations & develop action plans
BS or MS in computer science orengineering from a reputed university
Job: Support
Organization: Oracle
Title: Cloud Engineering Database Archtiect
Location: United States
Requisition ID: 16000R4P d93c82c78de84c5d9be4940cea00c669

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