Operations Support Dept Mgr 2 (Aurora, CO)

Job Description:
Operations Support Dept Mgr 2 (Aurora, CO)
Requisition ID: 16017905
Location: United States-Colorado-AuroraUS Citizenship Required for this Position: YesRelocation Assistance: Relocation assistance may be availableClearance Type: SSBI
Shift: 1st Shift
Travel: No

Northrop Grumman Aerospace Systems is seeking a highly qualified Operations Support Department Manager for an Operations and Maintenance (O&M) facility located in Aurora, CO. As a member of the project leadership team, the successful candidate s primary responsibility will be to lead a team of 25 Operations Support personnel (to include subcontractor team members) in a 24x7 real-time operational environment. Duties of the OSD Team include, but are not limited to:

Pro-active system trending with the objective of identifying issues before they impact operations
On-call problem resolution response, investigation and recovery support
System end to end troubleshooting and corrective actions
Development and implementation of new and innovative approaches to improve operations efficiency, increase system robustness and/or exploit system capabilities
Development and execution of training to satisfy operations and program requirements
Coordination and execution of required system maintenance events
Support to system baseline changes (check out, training, ops products updates)
The Operations Support Department Manager is expected to:
Ensure appropriate and effective team relationships and interactions with other program teams, the customer, external organizations, and factory support teams
Collaborate with the factory development team, other SO&M contract teams and the customer to identify and implement innovative changes to improve mission operations
Provide leadership in developing end-to-end solutions to address O&M technical issues ensuring maximum system availability
Assist the program leadership team and customer in identifying and managing program priorities
Identify, prioritize, assign, manage and report accomplishment of tasks consistent with program priorities
Define staffing requirements and recruit qualified personnel (includes support to NGMS and subcontractor hiring decisions)
Implement a badgeless, best person/team for the job approach to task assignments
Provide functional management support for NGAS team members
Work with NGMS and subcontractor ream members and their functional management in providing feedback and supporting professional development plans
Support development of BPEs, ROMs, ECPs, tsk orders, etc.
Ensure OSD and program readiness to integrate new system assets
Ensure compliance with customer and company standards and policies
Support strategic planning activities
Excellent verbal and written communication skills
Demonstrated leadership and problem solving skills
Qualifications Basic Qualifications:
Bachelor s degree in a S.T.E.M field from an accredited institution and 10 years experience in operations support or engineering development
Current SSBI and ability to possess/retain SCI clearance with current SSBI counter intelligence polygraph is required
Previous management experience leading others in a challenging environment, balancing resource availability and priorities

Preferred Qualifications:

Remote site O&M experience
Applicable O&M and/or NGAS Mission 1 experience
Prior functional management experience
Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.

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