Service Technician IV
Job Description:
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 117,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms. For additional information, please visit www.johnsoncontrols.com or follow us @johnsoncontrols on Twitter.
Position
Summary:
Service Technicians diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
Duties and
Responsibilities:
Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
Service, troubleshoot, and install fire alarm systems and special hazard fire protection systems utilizing gaseous agents.
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction.
Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers.
Obtain customer signature upon completed service call assignment.
Available for on-call emergency service.
Perform other duties as assigned.
Job
Qualifications:
Education:
High School Diploma or equivalent required.
Experience:
5 years documented experience in low voltage electrical systems.
Skills:
Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
Experience installing, inspecting, repairing, and programming fire alarm panels and fire suppression systems.
Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
Familiarity with clean agent systems preferred. Fike, Fenwal, Kidde, or Ansul a plus.
Ability to follow verbal and written instructions.
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Ability to work flexible hours including weekends to meet customer requirements.
Overnight travel may be required.
Demonstrate a high level of customer service.
Maintain truck inventory to ensure timely response to customer needs.
Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
Strong organizational skills, positive attitude, and an ability to learn quickly.
Possess a valid driver's license and driving record that meets company requirements.
Able to pass a pre-employment background and drug test.
Retain any licenses that are required by National, State and Local codes.
Knowledge of applicable NFPA standards.
NICET III preferred in the subfield of Special Hazard Systems or Level III in subfield of Fire Alarm.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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