Airport Ticket Sales Agent

Resume of Mohammad Mahbub Ali Faisal                                             


6000 S Fraser st , Apt#8-106, Aurora CO 80016


Contact No:(720)376-9234 E-mail: faisaldac.tk@gmail.com


 


 


CAREER OBJECTIVES:


Ready to accept any kind of challenges on the way to be a good executive in this highly competitive job market with a blend of hard working spirit.


 


PROFESSIONAL EXPERIENCES:


 


Working in Emirates as Customer Sales and Services Agent from 1st January 2005 to  31st August 2012.


Working in Turkish Airlines as Senior Sales Services Agent from 1ST September 2012 to 30th September 2014.


 


Core Responsibilities:


 



  • Customer Handling (Reservation, booking modify, revalidation re-issuing ticket).

  • Calculate Fare and offer as customer needs.

  • Issuing interline and online ticket.

  • Service provide to First /Business class and Gold member.

  • Action to mailbox. Reply all emails.

  • To assist corporate sales executive for smooth service to corporate

  • To Check every operational and update news and keep track the actioned.

  • Prepare and send invitation to trade partners for any sales related event/briefing.

  • Maintain the records of deportees on daily basis.

  • Apply for commercial visa other than EKH related.

  • Assist pricing officer in his daily job by applying GYM for any group movement and reply to pricing inquiries.



  • Monitoring revenue contribution of low performing travel agents and do telesales call to have incremental revenue.

  • Distribution of circulars to trade partners with coordination with sales team.

  • To assist corporate sales executive for smooth service to corporate. 

  • Prepare and send invitation to trade partners for any sales related event/briefing.



  • Drafting of Monthly Sales Report to Sales Manager.

  • Taking meeting minutes for sales meeting.

  • Other miscellaneous report as & when required.

  • Liaise with corporate, advertisement farm for marketing development.


 


 


 


 


SCHOLASTIC RECORDS:


 



  • M Com. in Management                                                          


Year 1998, National University


 



  • B Com (Pass)

  • Year 1994, Tejgaon college


 



  • Higher Secondary Certificate, Commerce Group


            Year 1992, Dhaka City College, Dhaka


 



  • Secondary School Certificate, Science Group


            Year 1989, Gonobhovon Govt. High School, Dhaka               


 


SKILLS:



  • Proficient in MS Office application such as MS Word, MS Excel, Power Point under WINDOWS 98/2000/XP/7/8.

  • Adroit in working with Internet, E-mail, Web Browsing.

  • Have good interpersonal skills, organizing ability, accustomed to work both Independently and in a team environment with integrity.

  • Fluent in both Bengali and English in writing, reading and speaking.


 


INTEREST:


 



  • Traveling and reading is the most favorite hobby. 

  • A connoisseur of Sports and Music.

  • Watching movie is also a favorite way spends leisure times.  


 


PERSONAL DETAILS:


 


Father’s Name                         : Late Ali Ahmed Khan


Mother’s Name                         : Late Anowara Begum


Passport No                             : BF0992074


Nationality                                : Bangladeshi


Date of Birth                           : 02nd April 1973


Religion                                   : Islam


SSN:                                         : 724-46-9620


 


REFERENCES:


 


1.Quazi Begum                                             2.Qamrul G. Choudhry Ph.D.


Pharmacist ( Kaiser Permanente )                Associate professor of Physiology        


(303) 929-4880 (cell)                                         ROCKY VISTA UNIVERSITY


                                                                            720.875.2884 (Phone)                                          


                                                                                    


 

  • ID#: 105412
  • Location: Aurora, CO , 80016

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!