Beauty Lounge Denver June 2016 – Present
Social Media Intern
I am enthusiastic and forward thinking individual with deep interest in the effect of social media practices on marketing strategies of the company. Focused on performing duties akin to increasing social media presence of the company and assisting the communication department to fulfill their outreach objectives. Well versed in content writing, planning and moderation. Knowledge of monitoring and interpreting social media analytics.
Digicomm International Inc. December 2015 – Present
Order Entry Administrator / Accounts Payable Assistant
Primary client contact for inquiries on product pricing and availability, status of current orders, and new purchase order submission. Inside sales assistant who works closely with our sales team to assist them in all administrative duties, and am responsible for preparing emails, sending information to customers, and pulling data from SAGE data base and compiling that data for use. Help manage productivity of Accounts Payable team by implementing new policies and procedures to increase productivity and accuracy standards. Deposit all incoming payments as well as following up with customers on outstanding invoices. Assisted Order Entry team with customer PO data entry and review, invoicing, and customer service requests. Provide ongoing exceptional customer service to all current and potential clients, sales team, and accounting team. Answered all incoming phone calls on multiple lines. Ordered office supplies on a weekly bases. Notarize Documents.
February 2012 – July 2012
Well educated in the crystals, how each one is handled and how it was made. Continuously trained to acquire information on new models and editions, and special features were imbedded in that particular crystal. Build relationships with customers through contact; follow up service and strong product information. Daily tasks include stock work, display, inventory replenishment and light cleaning. Protect the Swarovski brand message by maintaining a professional appearance.
Apricot Lane Boutique September 2010 – August 2011
Sales Associate / Merchandise Manager
Maintained detailed and current styling with the displays throughout the store. Kept up with social media website. Executed key components of opening and closing the store, making deposits and obtaining drawer with enough change. Illustrated my vision of fashion clothing. Participated in helping buying merchandise for upcoming seasons.
March 2010 – August 2011
Implemented marketing efforts each month. Updated displays when necessary. Conducted new hires in duties. Helped achieve an opening of another store. Maintained shipments (incoming and outgoing) every week. Succeeded in selling the most sunglasses in a weekend. Verified deposits and brought to bank. Kept cash drawer at needed amount. Set goals per month based on sales.
Other Work Experience
Buffalo Wild Wings
July 2012 – July 2015
Cocktail Waitress/ Bartender
Train new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols. Work with individual servers to improve performance. Answer customer inquiries and resolve issues promptly. Managed closing and opening duties, including restocking items and reconciliation of the cash drawer. Provided the customers with a pleasant dining experience and quality service. Menu knowledge: Memorize details of daily specials, seasonal menu items and options, as well as rotating craft beer options. Up selling: Direct customers to meal add-ons and specialty drinks of perceived value to increase sales. Consistently adhere to quality expectations and standards
Volunteer / Field Experience
- Relay for Life & Avon Breast Cancer Walks, Volunteer
- National Association for Down Syndrome, dresser and organizer
- Women’s Foundation of Colorado, styling and volunteer
- Article about other accomplishments with link: http://www.inforum.com/event/image/id/275288/headline/Shawna%20Wienckowski/ http://www.ndsu.edu/fileadmin/hde/scholarship_applications/2010-2011ScholarshipRecipients.pdf
- Deans List at The Art Institute of Colorado school quarters August 2011 – March 2012
Affiliations / Honors
The Art Institute of Colorado
Expected: December 2016
Bachelor of Art in Retail Marketing Management
* References Available Upon Request