Peter P. Cukale MNM


pcukale@msn.com • (720) 810-4552


I am a business leader, utilizing encouragement, engagement and empowerment of staff through effective recruiting, hiring, and position training. I empower management to be engaged with their associates in setting, achieving and recognizing performance standards to exceed customer expectations and organizational goals. 




 


Strategic Business Leadership, Exceptional Customer service and Collaborative Team effectiveness and camaraderie




 


Human Resource and Relations expertise


 




 


Employee relations


 





  • I serve as a partner and consultant between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

  • I advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.

  • I compile and process bi-weekly payroll for non-exempt employees; prepare and issue paychecks
    I analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of the organization's personnel policies and practices.

  • I plan and conduct new employee orientation to foster positive attitude toward organizational objectives. I review and analyze systems, operational audits, cost/benefit analysis, information services.




Improved turnover 10% in three stores over had the three highest turnover stores in the twenty-one store District. 


 


Employee recruitment, hiring, and employee processes


 





  • Advised managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.

  • Implemented staffing requirements, including dealing with understaffing, mediating disputes, terminating employees, and administered disciplinary procedures., Planned and conducted new employee orientation to foster positive attitude toward organizational objectives


 



  • Researched and resolved payroll issues in a timely manner to ensure accuracy of payments
    • Conducted testing for new system upgrades in PeopleSoft-Oracle, and Insight scheduling and payroll systems, Identified process improvement opportunities and presented recommendations

  • Assisted with compliance programs such as FMLA, ADA, and workers compensation

  • Recruited, hired, trained, evaluated one hundred plus associates, retaining eighty percent after holiday.- Improved sales for 2013 by12%, 2014 by 10%, while decreasing markdown and shortage 15%., and turnover by 22%  


 


 


 


 


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Business Analysis, Strategy, Acumen, and Training


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  • Involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • Directed the principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Planned, developed, and provided training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshop, Developed and organized training manuals, multimedia visual aids, and other educational materials.  

  • Decreased general and salary cost expenses over $300,000 with District training improvement.

  • Recruited, evaluated and contracted new franchise owners; training and facilitating their ownership process and monitored and evaluated their first year progress.

  • Evaluated new product expansion, exit strategies for non-productive items, and selling techniques to associates on benefits of the products.

  • Communicated with owners their financial status, profit, expenses, and break-even cost evaluations to ensure policy and procedures were maintained according to the franchise certification

  • Facilitated and implemented twenty-five stores designating the model to be used Region wide 




 


Education


 



MASTER OF GLOBAL LEADERSHIP                                                         September  2012


Nonprofit Leadership and Organization        Regis University                               Denver, Co.    


 


BACHELOR OF ARTS                                                                                        May 2004


Business Administration                        Graceland University                              Lamoni, Ia.      


 


PARALEGAL DEGREE                                                                                         December  2016


Mediation, Arbitration, Paralegal      Community College of Aurora                       Aurora, Co.


 



 




Certifications


 



 


Bureau of Immigration                                                                                       Office of Immigrant and Refugee


Notary Public                                                                                                    State of Colorado


Franchise certification and contract implementations                                           Southland Corp.-CRS


Mediation, Arbitration, Restorative Justice Certification                                       CCA- Face to Face Mediation


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Technical Skills


 


Microsoft Office, Taleo, Kronos, PeopleSoft-Oracle, ADP, Outlook, Internet, Westlaw, Insite, IRS forms 990


 


 


 


 


 


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Professional Experience and accomplishments



 


Multiple-Store Human Resource Manager


 


Macy’s Corporation                                                    Aurora, Co                  08/2013-09/2015


 




I worked as a partner and consultant between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. I advised managers on organizational policy matters such as equal employment opportunity and sexual harassment, age discrimination and recommend needed changes.




 


Human Resource Department Supervisor, Assistant Store Manager


 


RUs Corp. (ToysRUs, BabysRUs)               Aurora, CO               04/2010-08/2013


 


I advised managers on organizational policy matters such as equal employment opportunity and sexual harassment, implemented staffing requirements, including dealing with understaffing, mediating disputes, terminating employees, and administered disciplinary procedures. I prepared staff work schedules and assigned specific duties, sales goals and other job functions.


 


Store Manager/Regional Training Supervisor


 


                      TJMaxx/Marmaxx                                 Aurora, CO.                           02/2005-06/2010


 


I planned, developed, and provided training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, adult learning techniques, meetings, conferences, and workshop layout and group participation. I developed and organized training manuals, multimedia visual aids, and other educational materials.


 


Franchise coordinator and project designer


 


                          7-Eleven Corp.                                    Aurora, CO.                           02/2002-2/2005


 


I recruited, evaluated and contracted new franchise owners; training and facilitating their ownership process and monitored and evaluated their first year progress.


I evaluated new product expansion, exit strategies for non-productive items, and selling techniques to associates on benefits of the products, space planning, purchasing, inventory control with reception and office services, telecommunications, mail, messenger and other facilities management functions. 


 


                           JCPenney Corp.                               Plano, Texas                           1978-2002


 


Business Planning multiple store Operations and Personnel Manager             


 



I completed all levels of operational excellence. I investigated, planned, fixtured, staffed and facilitated the opening, remodel, and exit strategy for over fifty stores in a $300 million region. I evaluated and analyzed the financial success of all stores, adjusted all merchandise rates of purchase, and facilitated inventory management.


Stores exceeded sales and profit matrix goals for four years during a large downturn in the Corporate structure.

  • ID#: 118390
  • Location: Aurora, CO , 80011

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