Server/ AGM

Jennifer Benjamin

18362 E Hawaii Place ~ Aurora, CO 80017 ~ 720-612-0255 ~

benjaminjennifer0@gmail.com

Dedicated restaurant manager with extensive experience in coaching a large staff, operations, profit gains, and process improvement. Proven ability to turn around a struggling location into a thriving location within a short time frame. Motivational leader with a talent for drastically reducing turn over rates by fostering a supportive environment in which employees feel valued and invested in the restaurant. Effective communicator that builds and maintains beneficial relationships easily.

 

Areas of Expertise

 

  • Strategic Planning & Forecasting

  • Staff Training & Leadership

  • Revenue & Profit Growth

  • Vendor Relationships

  • Relationship Building

  • Multi-unit manager

  • Customer Service

  • Sales Planning & Marketing

  • Restaurant Industry

  • Problem Resolution

  •  

    Experience & Notable Contributions

    RED ROBIN INTERNATIONAL PARK MEADOWS                          2015 – 2016

    Assistant General Manager

    • Manage and balance budget including tracking profit and loss

    • Control labor costs by strategic scheduling

    • Ensure inventory and food costs remain in proper parameters

    • Calculate financials each period to adjust labor accordingly

    • Foster a work environment that supports and motivates staff to exceed organizational expectations

    • Ensure all SOPs are implemented and followed across all employees

    VILLAGE INN ARAPAHOE                                      2007 –2015

    General Manager – Developing Regional Manager

    • Manage staff and incorporate brand protection, shift scheduling, payroll, and training

    • Inherited a store at risk of closing and grew revenues by 4% in just 14 months ultimately saving location

    • Recognized with award for drastically reducing employee turnover

    • Calculate labor costs against traffic to balance out schedules

    • Control food costs by strict inventory counts, traffic calculations, and strategic forecasting

    • Develop and create marketing campaigns to increase customer traffic

    • Maintain an equitable profit and loss system

    • Perform accounting responsibilities including budget balancing, cash flow calculations, and loss identification

    • Research and identify the best vendor opportunities

    MCI WORLD COM COLORADO SPRINGS                             2000 – 2003

    Customer Service Representative

    Education

    Courses in Business Management

    Introduction to Economics

    ADAMS STATE COMMUNITY COLLEGE | Pueblo, CO | 2007

     

    Volunteer & Community Involvement

    VETERANS OF AMERICA, Volunteer & Fundraiser

    RACE FOR THE CURE, Organize Annual Fundraising Breakfast

    • ID#: 118433
    • Location: Aurora, CO , 80017

    Don't Be Fooled

    • When selling, do not put your home address in your ad.
    • To avoid scams, buy and sell with people you can meet locally, in person.
    • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
    • Never give out financial or private information like account numbers, PayPal login, or social security number.
    • If an offer sounds too good to be true, it is. Walk away!

    Look Who's Hiring!

    On Call Banquet Server
    Broomfield, CO Omni Hotels
    Systems Administrator, Windows Server
    Denver, CO Great West Retirement
    Lunch Server - Dietary Aide
    Arvada, CO SCL Health System