Customer Service Associate

Tranele Bradley


2221 s. Havana street #233 | 720-561-1474 | tranele21@gmail.com


Objective


To obtain a long lasting position in a professional setting, where I can optimize my Customer Service skills- for accomplishing the goals of the company.


Education| 2007 | Aurora Central High School


 


-Aurora Central High School


- Everest Community College: 2008


*Medical Assisting Program


Skills


 




  • Good Communication




  • Energetic and Attractive performance




  • High motivation




  • Creative problem Solving skills and able to make conversation politely




  • Proficiency with computer applications




  • Inbound and Outbound calls




 


Experience


 


Medical Insurance Csr * MMG Group * 2009 (Temporary Position)


To assist clients with selecting a medical Insurance provider


technical Assistant * Directv * 2009-2013




  • To assist the customer when they are having technical issues with their Directv box or with their satellite. Also, to assist with any billing or general questions they may have.




High Touch Csr * Staples Call Center * 2013-2016




  • To assist contract customers with their orders




  • Correcting incorrect orders




  • Administrative duties ie. Faxing, filing, scanning, and emailing



  • Checking on the status of the customer’s order and ensuring that everything runs smoothly for the customer


 

  • ID#: 123460
  • Location: Aurora, CO , 80014

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