Call Center Agent

Cedric ARNELL BOYD

14400 E Fremont | Englewood, CO 80112 | 720-526-9404 | kalanisparks@gmail.com

OBJECTIVE
To secure a position within a company that will form a partnership; wherein they are able to capitalize upon my skills as well as have the structure that allows for growth and opportunities.
SKILLS PROFILE
- Proficient with all Microsoft Products
- Excellent driving, safety, and attendance record
- Skilled In providing the best upstanding customer service
- Attention to detail

EMPLOYMENT HISTORY
24-7intouch/Netflix, csr
12/2014-current
Aurora,CO
- provide right resolutions for Netflix customers issues including troubleshooting record keeping and proper dispositioning of calls.

XENTEL-fundraiser
09/2013-7/2014
Denver, CO
- Called donors who contributed to numerous campaigns such as military order of purple heart, etc. requested donations amnt and pitched other campaigns.

CBT Logistics, Mover/Installer
01/2013-08/2013
Englewood, CO
- Moved/ relocated office furniture and set up cubicles as necessary.
- Accurately delivered products by case or pallet from the delivery truck.
- Ensured the security of the delivery/ moving truck.
- Provide superb customer service.
We Care Floor Maintenance, CO-Owner
04/2008 -09/2012
Virginia Beach, VA
- Generated new business
- Maintained accounts with corporations such as Dollar General/Bilo.
- Maintained floors. Cleaned, waxed, and buffed.
- Supervised up to but not limited to 3 employees.
Advance America-Cash Advance Company, Branch Manager
01/2006-09-2007
Columbia, SC
- Controlled Profit & Loss
- Produced the Marketing for the location
- Generated New Business Accounts for the Company
- Managed/Supervised
Pepsi, Merchandiser
05/2004-02/2006
Columbia, SC
- Ordered and stocked Pepsi products for local grocery and convenient stores
-
03/1998-11/2003
Setup/organized promotional displays
Cingular Wireless, Sales Representative
Greensboro, NC
- Sold and upgraded customers cellular service
- Ordered particular products for location
- Provided world class customer service

References Available Upon Request
  • ID#: 124323
  • Location: Aurora, CO , 80010

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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