Experience/top performer Direct Sales Rep
13039 E Linvale Pl, Aurora, CO, 80014
Consistently ranked in top 5% of Comcast sales force.
Trained new hires as a sales lead, helping in daily activities, payroll and paper work
Supervised 15 sales people, in all aspects daily activities, payroll, paper work, performance management.
Top College recruiter for June, July and August of 2006
Top College recruiter for most leads given to admissions for June, July and August of 2006.
Established new ways of distributing lead cards to restaurants, department stores, and small businesses.
Building effective customer relations.
Establishing rapport and trust with prospects as the first step in new business development.
Managing time and territory through strong organizational planning skills and follow through skills, following up with customer and prospective clients.
Unix, Microsoft SQL, Microsoft Excel, Microsoft Word, Sales Trainer, Billing/Credits/Contracts, Quality Control, New Account Development, Networking, Public Relations, Dispute Mediation/Negotiations/Resolution, Client Retention/Win Back, Credit and Collections, Key Account Development, Lead prospecting, Negotiation/Resolution, Contract Negotiations, Insurance claims, apple Ipad, apple Imac
Base 30.000 and above Plus commissions
Comcast Cable, Denver, CO 2007 to Present
Direct Sales, Sales lead, Supervisor
Selling Comcast cable services which include, cable TV, Internet and home telephone, and home alarm services to new and existing customers.
Scheduled installs, trouble calls to new and existing customers
Sales Supervisor, lead a team of 14 sales people, conducting meetings, one on ones, payroll and sales training.
As a team lead Trained new/existing sales people in selling Cable, Internet and home telephone.
American Leads Originator, Englewood, CO
Performed the following: Going directly to customer's residence to do a home improvement presentation. Giving direct information to the customer about home improvement products, how the customer can save money, the benefits of each program and inspecting the outside of the house looking at windows, siding, and roofing condition.
College America, Denver, CO
Performed the Following: going from business to business and talking to employees about furthering their education. Putting up posters in visible locations, having perspective students fill out lead cards, Setting up booths at malls and job fairs to prospect potential students, Visiting High Schools and meeting with high school recruiters to educate the High school recruiters about the college and their programs.
Schwan’s, Denver, CO
Performed the following: Selling Schwan's frozen food to residential house holds, small big businesses. Meeting daily sales goals, which included customer contacts, getting new customers and establishing new business partnerships. This also included a sales goal of over a thousand dollars per day. Making deliveries on a daily route of 80 or more customers per day. Handling of customer complaints and finding resolutions. I was responsible for daily safety inspections and sales operations of the commercial motor vehicles as by federal DOT regulations and company policies.
MCI, Englewood, CO
Trained and developed new employees on computer systems, forms and telephone equipment.
Answered questions on different promos, procedures.
Maintained the team when the supervisor was out and or vacation.
Established new customers accounts and maintained services for Resold Residential as well as corporate accounts.
Set up new accounts including preferential services as calling cards, toll free services dialing plans, and promotions per established contract.
Resolved billing, promotional, and account maintenance complaints, which reduced callbacks within the department.
Reviewed customer account summaries to assure satisfaction.
Consistently exceed sales goals on monthly basis by 75% to 150%
Western State College, Gunnison, CO 1987
B.A., Business Management