Administrative Assistant/Receptionist/Clerical

Julia Sanchez

Email:                                                                                                                                                    720-251-0276


Professional Summary

Results-driven front office staff support for various industries: Medical, County & State, leading global industrial corporations, including Hotel Chains and Denver Auto Auction.  Detail-oriented, specializing in customer service and general clerical duties with the ability to multi-task and effectively maintain an atmosphere of structure and order in high-volume demanding environments. Remarkable ability to retain a large variety of information, and interpret to various publics.  Knack for maintaining a good working relationship with co-workers, vendors, clients, and the public, and to use good judgment in recognizing scope of authority

Summary of Qualifications

Over 20 years experience working in the human services sector

  • Excellent interpersonal, organizational and communication skills
  • Bilingual (English/Spanish) both verbal and written
  • Ability to be flexible and work effectively in new and highly demanding situations
  • System Administrator for UPS, FedEx
  • Data entry, type 45/50 words/minute, multi-line phone system, Windows 98 & 2000, MS Word, Outlook Express, and Excel, Internal data base software

Professional Experience

Manheim Denver Auto Auction, Aurora, CO                                                                                                      Dec 2012 – Present

Lower Bay Clerk

  • Customer service, lower bay clerk, receptionist back-up, multi-phone switchboard, incoming and outgoing mail, invoices, filing, data entry, lot driver

Loan Stop, Aurora, CO                                                                                                                                             Aug 2013 – Present

Payday Loan Agent

  • Customer service, loan processing, filing, data entry, customer issues, collections analysis, moneygram services, check cashing

Baymont Inn & Suites @ DIA, Denver, CO                                                                                                        Jan 2011 – Aug 2013

Front Desk / Night Audit

  • Guest check-in & out, resolving guest issues, handling monies, multi-phone system, end of day transactions(night audit reports), balancing DOR(daily operating report), preparing DOR for the following day, faxing, create, edit & modify daily forms, internal database software(OPERA Lite)  

TIC-The Industrial Co. / ERS Constructors, Centennial, CO                                                                          Feb 2005 – Aug 2009                                                          

Receptionist II / Administration Front Office

  • Multi-line phone system, incoming and outgoing mail & faxes
  • Purchasing of office supplies, inventory maintenance, office equipment (computers, fax, printers, photocopy, postage machine, and telephone system)
    • Created job boxes for retention, filing and storing of project information   
    • Assisted project engineers with proposals/manuals for marketing and upcoming projects
    • Translation of English/Spanish both verbal & written

Colorado Carpet Distributors, Inc.,  Denver, CO                                                                                              Feb 2004 – Jan 2005

Receptionist/Front Office

  • Carried out all front desk duties including greeting customers, customer service, multi-line phone system, showroom scheduling, data entry, processed invoices for billing, filing, inventory maintenance and purchasing of office supplies 
  • Translation of (English/Spanish) both verbal and written 

Bullwinkle’s Auto, Denver, CO                                                                                                                             Jul 2003 – Feb 2004

Finance/Sales/Customer Service

  • Processed and finalized all sales contracts, title work, bill of sale, and other paperwork included in contract for final explanation of vehicle sale to clients both English/Spanish 
  • Assessed vehicle value and tagged keys in preparation for final sales   
  • Assisted with front office and clerical duties, answering phones, customer service, and payment reminder calls 

Mile Hi Chiropractic, Denver, CO                                                                                                                         Dec 2001 – Jun 2003

Receptionist/Front Office/Staff Support

  • Front desk duties, phones, customer service,  greeting patients, scheduling and re-scheduling, prepared & filed patient charts, insurance verification, resolved patient issues
  • Modalities – (ultra sound and e-stem therapy)

Department of Human Services, Costilla & Alamosa Counties, CO                                                            Oct 1988 – Sept 2001

Receptionist/Front Office/Staff Support

  •    Front desk duties, greeting clients, multi-line phone system, created daily reports for processing & filing, electronic billing for reimbursement of Medical transportation, LEAP Technician(Low Energy Assistance Program)

Education:   Sierra Grande High School, Ft. Garland, CO

  • ID#: 86652
  • Location: Aurora, CO , 80018

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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