Operations Management / Airline Management / Management / Administration

3124 S. Parker Rd

Aurora, Colorado 80014

303.949-6886

mjt1118@gmail.com

MICHAEL J. TORREZ

EXECUTIVE PROFILE

Results oriented professional with proven performance as a Senior Level Executive with (10+) years Operations Management experience providing operating, strategic and business leadership for sales and service operations generating 20 Million Dollars annually.

PROFESSIONAL MANAGEMENT SKILLS

·Directed/Managed/Administrator: Day-to-Day Operations – all phase’s sales / service and operations.

·Designed/Developed: Policy and Procedures Manual, Management Training Programs, Employee Training Programs, and Safety / Training Programs

·Negotiated: Sales and Service, General Contracts, Price Negotiations, Labor Negotiations and Labor Contracts.  Contracts interfacing with all types of business and government agencies.

·Experienced in: Investigative Practices / Procedures  including; Catastrophe,  First Response, Emergency Response, Emergency Management and Planning and Conflict Resolution and Mediation



PROFESSIONAL EXPERIENCE



08-2004 – Present 5280 Staffing Denver, CO

Ø[Officially retired - 2004, working as a 1099 – independent contractor for 5280 Staffing

  • Operations Administration / Operations Management – all phases

  • Senior Financial Analyst

  1. Office of the CEO and President - Senior Financial Analyst - Loan Modification – Placement and Contracts

  • Insurance Specialist

  1. 3rd party administrator – recruiting contract labor for  (2) major insurance companies

  • Professional Driver

  1. Drove a 20’ passenger bus for disabled and handicapped individuals

  2. Patient transport – i.e. Limo, Bus (15 passenger)

  3. Vehicle evaluator – reporting the performance of high profile – Prototype Vehicles, i.e. Mercedes, BMW, etc.

Page 1

5(+) Years 5280 - Financial Services Denver, CO

Managing Partner – Operations / Administration

  • Function:

  1. Operations Management, Consulting, Capital Acquisitions, Residential Mortgages, Financial Analyst, Financial Servicing, Loan Modification and Insurance

  • Responsible:

  1. Operations / Administration / Marketing/ Finance/ Procurement of new business and Personal Production

  2. Business Start-Up generating over 11.5B in gross sales (loans placed).  Growth from (1) agency to (3) High Performance Agencies – (DEN, PHX and New Mexico)

2(+) Years Continental Insurance Company Denver, CO

Supervisor of Subrogation Claims

  • Function:

  1. Property / Casualty/Auto - Insurance Claims Adjustment

  2. Responsible: Management and Supervision of staff employees

6(+) Years Airlines – (Various) Various Cities

(Director) - Customer Service - Ground Operations - Safety and Training

  • Function:

  1. Regional Carriers - Business and Commercial Airline Travel

  • Responsible:

  1. 83 Regional Cities - Ground Operations/Safety/Training/Security/ Operations Audit and Passenger Service

  2. Marketing and Operations of 2 major clients, the US Postal Service (USPS) and United Parcel Service (UPS)

  3. (500 +) employees in a hub operation

  4. Negotiations and interpretation (language) of labor related contracts

  • Developed:

  1. Airline Start-up of a 5-City System including; all aspects of development, origination, organization, sales / service and federally approved certification  in 75 days including interfacing with all levels of governmental authority

  2. Management Training Program / Risk Management Program / Safety Program / Ground  Operations Audit Program





Page 2

Prior to 1977 Insurance Companies  (Various) Denver, CO

Regional Casualty Supervisor / Multi Lines Claims Adjuster

  • Function:

  1. Property / Casualty Insurance Claims Adjustment

  • Responsible:

  1. Management and Supervision of staff employees / Insurance Investigations, Adjustment and Settlement of Insurance Claims with heavy emphasis on BI / PIP/Auto, Liability Claims, Litigation, Recovery and Subrogation

  2. Responsible for liability and property damage investigation of  (2) major self-insured corporations, (Safeway Stores and Greyhound Bus Charters)

  3. I also did vehicle damage assessment directly for the Nissan Motor Company, assessing damage during shipping of vehicles when they arrived in the United States.  Very large account and generally assessed at least 100 cars on any one assignment



EDUCATION and PERSONAL DEVELOPMENT

Core Studies - University of Nebraska – not degreed

Continuing Education

·50(+) hours  - Texas Department of Insurance (2012) – All-Lines Insurance Adjuster License

·1000(+) hours in Mortgage Loan Origination, Residential Loans (conforming, government and sub- prime), Loan Program Evaluation and Loan Processing

·Various Management/Supervisory and Leadership Courses i.e., Management by Commitment / Objectives / Other, etc.

·1000(+) hours in Airline Ground Service and In-Service Airline Ground Service Training

·300(+) hours in Insurance and Claims Settlement Training and In-Service Training as required for State Licensing

·600(+) hours Legal Investigative Practices including, Emergency Management Planning, Conflict Resolution and Mediation and Law Enforcement Procedures

COMPUTER SKILLS

lPC Literate

lWindows XP

lMicrosoft Office Suite – (Word / Excel / Outlook / Power Point)

lAdobe 9.0

lQuicken Premier Home and Business

lAccess

lExplorer

lMortgage Programs i.e. Point, Encompass, Agent Link, etc.

Page 3

  • ID#: 93668
  • Location: Aurora, CO , 80014

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  • If an offer sounds too good to be true, it is. Walk away!

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